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Article
Publication date: 9 April 2024

Shinhye Kim, Melanie Bowen and Xiaohan Wen

The objectives of this study are threefold: to delineate the phenomenon of “You Share, We Donate” (YSWD) campaigns and what distinguishes them from sales-based cause-related…

Abstract

Purpose

The objectives of this study are threefold: to delineate the phenomenon of “You Share, We Donate” (YSWD) campaigns and what distinguishes them from sales-based cause-related marketing; to contrast the effectiveness of YSWD and sales-based cause-related marketing campaigns and provide an explanation for the differences in the effectiveness; to explore boundary conditions of the proposed differences.

Design/methodology/approach

Three experiments were conducted to empirically test the differential effect of campaign formats (i.e. YSWD vs sales-based cause-related marketing), the underlying mechanism and structural as well as contextual features moderating the differential effect.

Findings

The findings suggest that YSWD messages elicit consumers’ message-sharing intentions more than traditional cause-related marketing messages. The effect is explained by consumers’ sense of empowerment and can be enhanced through donation cap non-specification. The findings further indicate that YSWD campaigns are especially fruitful in low power distance cultures.

Research limitations/implications

This study contributes toward corporate donation campaign literature by focusing on the usage of social media.

Practical implications

From a managerial perspective, this research provides marketers with guidelines on how to choose between the two cause-related marketing campaign formats and how to enhance the effectiveness of YSWD campaigns.

Originality/value

This paper extends cause-related marketing literature by not only introducing the phenomenon of YSWD campaigns to the literature but also exploring strategies to enhance the effectiveness of such campaigns and shedding light on an outcome beyond the sales impact of cause-related marketing campaigns, i.e. an increase of visibility in social media. From a managerial perspective, this research provides marketers with guidelines on how to choose between the two cause-related marketing campaign formats and how to enhance the effectiveness of YSWD campaigns.

Details

European Journal of Marketing, vol. 58 no. 4
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 24 April 2023

Xiaohan Wen and S. Sinem Atakan

This study aims to examine consumers’ responses to crowdsourcing campaigns in the request initiation stage using the signaling theory from economics. The purpose of the research…

Abstract

Purpose

This study aims to examine consumers’ responses to crowdsourcing campaigns in the request initiation stage using the signaling theory from economics. The purpose of the research is threefold. First, it provides a comprehensive classification of various task types within crowdsourcing. Second, it conceptualizes crowdsourcing announcements as signals of customer orientation and empirically tests the differential effects of the two most common crowdsourcing task types (product- and communication-related) on customer orientation perceptions. Third, it illuminates the downstream behavioral consequences of crowdsourcing campaign announcements.

Design/methodology/approach

The authors conducted secondary data analysis of 883 crowdsourcing campaigns (pilot study) to provide evidence on the differential effects of crowdsourcing task types. In addition, four laboratory experiments were conducted to test the theoretical arguments. To test the main effect of crowdsourcing task types, Study 1A (N = 252 MTurk workers) used a one-factor (product- vs communication-related crowdsourcing vs control) between-subject design, whereas Study 1B (N = 171 undergraduate students) used a 2 (task type: product- vs communication-related) by 2 (product category: restaurant vs fashion) between-subject design. Study 2 (N = 93 MTurk workers) explored the underlying mechanism using a one-factor (product- vs communication-related) between-subject design. Study 3 (N = 375 MTurk workers) investigated the boundary condition for the effect of task type with a 2 (task type: product- vs communication-related) by 3 (company credibility: low vs neutral vs high) between-subject design.

Findings

The pilot study provides evidence for the conceptualized typology and the differential effects of crowdsourcing task types. Study 1A reveals that product-related crowdsourcing tends to have a more substantial impact than communication-related crowdsourcing on how customer-oriented consumers perceive a company. Study 1B validates the results of Study 1A in a different product category and population sample. Study 2 shows that the differential customer-orientation effect is mediated by the perceived cost of implementing the crowdsourcing outcome and unravels the differences in consumers’ purchase and campaign participation intentions depending on task type. Study 3 highlights that the customer-orientation effect attenuates as company credibility increases.

Research limitations/implications

This research contributes to the crowdsourcing literature by categorizing the various types of crowdsourcing campaigns companies undertake and revealing the differential impact of the different types of crowdsourcing campaigns on consumers’ perceptions and behavioral intentions. In doing so, this research converges two lines of consumer research on crowdsourcing, i.e. product- and communication-related crowdsourcing. The findings add to the debate over the returns from research and development (R&D) versus advertising and extend it from marketing strategy to crowdsourcing literature.

Practical implications

The findings highlight the importance of choosing specific task types for crowdsourcing and lead to practical recommendations on designing crowdsourcing campaigns to maximize their benefits to crowdsourcing brands.

Originality/value

To the best of the authors’ knowledge, this is the first study that differentiates crowdsourcing task types and compares their effectiveness from a consumer perspective.

Details

European Journal of Marketing, vol. 57 no. 5
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 February 2021

Shuhuan Wen, Xiaohan Lv, Hak Keung Lam, Shaokang Fan, Xiao Yuan and Ming Chen

This paper aims to use the Monodepth method to improve the prediction speed of identifying the obstacles and proposes a Probability Dueling DQN algorithm to optimize the path of…

Abstract

Purpose

This paper aims to use the Monodepth method to improve the prediction speed of identifying the obstacles and proposes a Probability Dueling DQN algorithm to optimize the path of the agent, which can reach the destination more quickly than the Dueling DQN algorithm. Then the path planning algorithm based on Probability Dueling DQN is combined with FastSLAM to accomplish the autonomous navigation and map the environment.

Design/methodology/approach

This paper proposes an active simultaneous localization and mapping (SLAM) framework for autonomous navigation under an indoor environment with static and dynamic obstacles. It integrates a path planning algorithm with visual SLAM to decrease navigation uncertainty and build an environment map.

Findings

The result shows that the proposed method offers good performance over existing Dueling DQN for navigation uncertainty under the indoor environment with different numbers and shapes of the static and dynamic obstacles in the real world field.

Originality/value

This paper proposes a novel active SLAM framework composed of Probability Dueling DQN that is the improved path planning algorithm based on Dueling DQN and FastSLAM. This framework is used with the Monodepth depth image prediction method with faster prediction speed to realize autonomous navigation in the indoor environment with different numbers and shapes of the static and dynamic obstacles.

Details

Industrial Robot: the international journal of robotics research and application, vol. 48 no. 3
Type: Research Article
ISSN: 0143-991X

Keywords

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